Everyone was professional and advised what they were doing as they were doing it. Full synthetic has a 10-15,000 mile range. The customer service I received from Esteban was superb, outstanding, remarkable. After all, the services in Valvoline Instant Oil Change is fantasy. I was told that it was old and thats why it cracked open.
Mario and Kumar made me feel very confident that everything was being done correctly. That is someone who deserves to be promoted. If any ask me I would always tell. He was able to help solve my problems with my battery and quickly installed a new one. Historically, I have always felt uneasy going to car repair services because I feel like I cannot trust the recommendations and. Only we have you back on the road in about 15 minutes or less. They let me know what my car needed, showed me everything and didn't pr.
I just did not get involved in anything other than an oil change. I am always happy to go there to get service on my auto!! This was my first time using this service so I did not know what to expect. He noticed that my engine had a whining sound and found that the power steering fluid level was low, and he took care of that. A car that had been serviced and had pulled away from the service bay and stalled out. There is no waiting room on this site, I went for a standard oil change. Mike was very helpful and explained everything he was doing.
They are always professional and tell you what they recommend and the price so you can make an informed decision. They were so patient to tell you everything that you want to know about the car even you knew nothing about it. When it was inspected I was show0n another belt that needed replacing. I had a very enjoyable visit! They were efficient, didn't try to rush me but worked very quickly. The guys know and remember my car. A car that had been serviced and had pulled. I've been servicing my truck there for quite awhile now.
The service gentleman Devan was very knowledgeable and didn't make us feel pressured to get the recommended services but let us know what needed to be done and when. The two gentleman that were working were super. I have been to other oil change places who only put 5 quarts in mycar when it takes 7. The expertise and knowledge of staff is outstanding. Went to the other valvoline had to wit 20 minutes then one employee young lady were going vehicle to vehicle to get I formation from the drivers and kept skipping over me when explained that I was next and have been waiting I left and went and found this location. Devon was very informative pointing out items for concern, but did not pressure me into additional services.
As a young female, I've had individuals try and sell me things I didn't need, Mike made me feel very comfortable. I love the service that I always receive. Technician advised me of items that might need attention and of the benefits without pressuring me; was cle. Courteous, knowledgeable and professional service staff. They had excellent knowledge and skill about the maintenance of your car.
The manager, Wagner and his assistant, Kumar were both friendly and thorough with the procedure. The staff is very well trained, they are attentive, run through their routine and checkpoints efficiently and do not appear to simply be trying to upsell even when they do speak to you about recommendations for additional services. We have great trust in Mario, Wagner and the rest of the crew, so we knew she would be treated fairly, respectively and professionally and of course she was! Jose recommended some other maintenance issues. Have been using the other Valvoline service on Stelton road Piscataway nj for many m. I was told my pulley was rusty and could possibly be needed to be replaced. I chose to use my own oil and filter but they were helpful and the pricing was fair. As usual, great customer service and knowledgeable service technicians.
I have been coming to the same location for oil changes with multiple cars for 15 or 18 years, the wait time is always quick. Plainfield Service was prompt and the visit was very businesslike-professional. Very nice and professional and the whole team too. He didn't try to sell anything I didn't need and made recommendations based on the type of vehicle I had. She was very friendly and explained everything sh. Get a new marketing manager.